Shipping & Returns

Shipping in the United States

Shipping is free for most products in the 48 contiguous states with a few exceptions.  Solar panels and some special orders are not shipped free of charge (additional charges may be required).  There are NO handling fees.  We will try and ship multiple items ordered together, but based on size and availability, items may be shipped seperately. 

If you reside in Alaska, Hawaii, Puerto Rico and other US territories, please contact us 1-800-725-4008 or email us at customerservice to discuss the items you would like to purchase.  We will get back to promptly with the additional shipping charge. 

For orders outside of the 48 contiguous United States, the customer is responsible for all shipping charges as well as duties, tarriffs and other import taxes by the country our products are shipped to.  Please contact us 1-800-725-4008 to discuss shipping charges and methods of transportation.

Shipping Times

Orders placed before 1pm EST for in-stock products will generally ship out the same day. For residential and commercial orders, please allow 5 - 7 business days for shipments to be received.   Tracking information may be available until the following day.  Larger items may be shipped by freight carrier.  Lift gate charges are included.

Shipping Methods

For most products we may use UPS Ground , FED Ex Ground, DHL Ground and the United States Postal Service.  For larger and heavier products (such as heaters) we ship by freight carrier.  For expedited shipping,  additional fees will apply.